Shipping Policy

SHIPPING TO OVER 200 COUNTRIES

We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries, we will contact you.

LOST/MISSING PACKAGES

We are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing, and shipping addresses are correct before processing your order. If we have made an error, we will fully take responsibility of the original order that was made for you at no charge.

CUSTOMS

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

SHIPPING TIME

Shipping time varies by location. These are estimates:

Location

*Estimated Shipping Time

United States

3-7 Business days

Canada, Europe & Oceania

5-15 Business days

Central & South America

15-20 Business days

Asia

20-25 Business days

Africa

25-30 Business days

Certain products have DHL Express Shipping (2-5 business days)

*This does not include our 2–5-day processing time.

Max delivery time – 40 business days.

*All shipping times exclude clearance/customs delays

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped.

MY TRACKING SAYS, “NO INFORMATION AVAILABLE AT THE MOMENT”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.

COST

Shipping is free.