Return and Refund policy
Thanks for shopping.
If you are not entirely satisfied with your purchase, we're here to help.
RETURNS
Our policy lasts 30 calendar days. If 30 calendar days have gone by since your delivery date, unfortunately, we can’t offer you a refund or exchange.
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be in the original packaging.
REFUNDS
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original payment method.
You will receive the refund within 3-5 business days, depending on your original payment method's policies.
PulseAtlas is not responsible for items lost or damaged during the return. As well, we can not process your refund until all items are received.
SHIPPING
You will be responsible for paying for your own shipping cost for returning your item. Shipping costs are nonrefundable
CANCELLATION
All orders are processed as soon as the orders are placed. In rare cases if the status of your order is still unfulfilled, we will still be able to process your cancellation request.
CONTACT US
If you have any questions on how to return your item to us, contact: Angelina@PulseAtlas.com